What Is The True Power of “Thank You”?


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What is the power of “thank you”?

As Oscar Wilde said, “the smallest act of kindness is worth more than the grandest intention.”

Researchers Adam M. Grant and Francesco Gino conducted the research on the impact of a sincere ‘Thank You’ in the workplace. Their findings show a 50 percent increase in the amount of additional help being offered as a result of the appreciation.

In a related experiment by the same researchers, the Director of an organization personally thanked half the staff for their contribution to the company. The result was a 50% increase in sales calls the following week from the half who had been shown gratitude.

You can see, we all have this very powerful tool, the words “Thank You”. They have the ability to motivate, create good will, make peace, and solidify love and commitment. Nevertheless, most of us are simply not using this two word device effectively. Why so?! It’s free, it’s easy and it feels good. Lots of things happen when we sincerely thank someone. First, the obvious, you feel good about yourself for having manners and being polite. But it goes much, much deeper than that for both of you.

In this deceptively simple 3-minute talk, Dr. Laura Trice focuses on the power of the magic words “thank you” — to deepen a friendship, to repair a bond, to make sure another person knows what they mean to you. Give it a try. 

Based on:  huffingtonpost.comTed.com


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